Shipping Policy

We aim to ensure that your fabric orders are delivered safely and promptly. Please read the following shipping details carefully:

1. Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

• Standard shipping is available across the country.
• Estimated delivery times:
• Standard Shipping: 5–7 business days
• Express Shipping (if available): 2–4 business days
• Delivery times may vary during peak seasons or due to unforeseen circumstances beyond our control.

3. Shipping Charges

• Shipping charges are calculated based on weight, destination, and shipping method.
• Any applicable charges will be displayed at checkout.

4. Order Tracking

• Once your order is shipped, a tracking number will be provided via email.
• You can track your order on the courier’s website to stay updated on delivery status.

5. Shipping Address

• Please ensure your shipping address is complete and accurate.
• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

6. Damaged or Lost Shipments

• If your order is damaged during transit or lost, please contact customer support at jivanshenterprise20@gmail.com within 48 hours of delivery.
• We will assist you with a replacement or refund after verification.

7. Important Notes

• Orders may be partially shipped if certain items are backordered or unavailable.
• Customers are responsible for any custom duties or taxes applicable in their region.

We are committed to delivering your fabrics safely and on time. Our customer support team is always ready to assist with any shipping queries or concerns.